Privacy Policy

Introduction

At The Quick Board, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal and financial information when you access and use our athletic performance enhancement and fitness services and products.

Data Collection

To access and use our services, you must provide certain personal information at the time of registration, including your name, address, email address, and payment information. We may also collect additional data such as IP addresses, browser type, and browsing history through cookies and similar tracking technologies. This information is necessary to manage individual subscriber accounts, process payments, and improve our services.

Data Use

The information we collect is used to:

• Manage and recognize your account.
• Process transactions, including charging your credit card for services and products purchased.
• Contact you for technical support, provide product updates, and communicate account information.
• Send you opt-in newsletters, promotional offers, and other correspondence, which you can unsubscribe from at any time .
• Conduct internal analytics to better understand user preferences and improve our services.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements.

Data Sharing

Your financial information, such as your credit card number and expiration date, is shared only with our secure payment gateway and payment processor to complete transactions. We do not share your financial information with any other third parties.

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.

We may also disclose your personal information if required by law, to protect our rights, or in the event of a merger or acquisition.

Security

We have implemented industry-standard security measures to protect against the loss, misuse, or alteration of the information under our control. All orders are processed through a secure server (SSL), and we adhere to PCI DSS compliance standards to ensure the protection of your payment information.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights

You have the right to access, correct, or delete your personal information at any time by logging into your account manager. If you wish to restrict the processing of your data or withdraw your consent to certain uses, you may do so by contacting us at the email address provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns. You can manage your cookie preferences through your browser settings.

On our public marketing pages, we use the Meta Pixel, a tool from Meta Platforms, Inc. (Facebook and Instagram). It tells us when someone visits our site, views specific pages such as our product or condition-specific pages, or requests a demo, so we can measure how well our ads work and show our ads to people likely to be interested in QuickBoard. The Meta Pixel shares information with Meta, including the page you visited, your browser and device type, and your IP address. Meta may combine this with other information it has about you. You can review Meta's own privacy policy at facebook.com/privacy/policy and manage the ads you see through your Facebook and Instagram account settings, or opt out of interest-based advertising generally at optout.aboutads.info.

We do not use the Meta Pixel, or any advertising tracking tool, on any page where you log in to use QuickBoard software or where patient or clinical data is shown. Advertising tracking on this site is limited to the public marketing pages you can browse without an account.

YouTube API Services

Quick Board uses YouTube API Services to publish videos to Quick Board's own YouTube channel and to see how those videos perform. By using any Quick Board feature that connects to YouTube, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms). Google's handling of your information is described in the Google Privacy Policy (https://policies.google.com/privacy).

What we access and store. When a YouTube channel is connected, we receive an access token and a refresh token from Google. We store those tokens, the channel's ID, name, handle and profile picture, and the ID, title and public statistics (views, likes and comments) of each video we upload. We also read daily viewing and subscriber reports for our own channel.

How we use it. We use this information only to upload videos, confirm they published, and show our staff how our own videos perform. We do not sell it. We do not share it with anyone except the service providers that host our systems, who may not use it for any other purpose. We do not use it for advertising, and no third party serves ads through our use of YouTube API Services.

Cookies. Our use of YouTube API Services does not place cookies or other tracking on your device. Our general cookie practices are described in "Cookies and Tracking Technologies" above.

Storage and deletion. We keep tokens only while the connection is active. We refresh stored video statistics at least every 30 days or delete them. If a connection is removed, or access is revoked, we delete the related YouTube data within 30 days. You can ask us to delete it sooner by emailing info@thequickboard.com, and we will do so within 7 days.

Revoking access. You can revoke Quick Board's access to your Google account at any time at https://security.google.com/settings/security/permissions.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically.

Compliance with Laws

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the European Union or California, you may have additional rights under these laws.

Contacting Us

If you have any questions or concerns about this policy, the practices of this site, or any of the products or services of The Quick Board, please contact us at info@thequickboard.com.